In our last Design Thinking session we wanted to analyze how to improve communication for incidents solving, but we got to another problem when analyzing our persona, the lack of motivation caused by insecurity.

This lead us back to Maslow Pyramid, how to ensure collaborative problem solving when we may still need to work on esteem needs?

We are in the knowledge workers era and working to apply agile practices where organizations still work with individuals compensation.

Innovation can’t be motivated by money or fear, but, before get there, we need to ensure we covered the base. People need to feel that physiological and safety needs are attended.

Provide just a training at this level will be like turning on the lights or change the temperature, people will get motivated by the attention at first and problem will look solved, but, after sometime, things will get back or even worst.

This is, for sure, a great challenge for our leaders.