This is an important issue for everyone working on a crescent competitive market. Not only on virtual teams, but everywhere.
It’s past the time when employees would bring all their complains to a manager or company and just wait for a solution. The results of this type of culture is unsatisfied people from both sides.
There is no one better then you to point out what can be improved in your work field and develop solutions for it.
A solution doesn’t need to be always a new product. A solution can be a documentation from a process where every one depends on you, so you have the time for other activities.
A solution can also be a process improvement, think of new ways of doing things or automate repetitive and documented tasks.
The management team needs to be available to engage the right people to help bring these solutions to life, but all team members need to be engaged and lead if we want a better environment in our companies.